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Total Diabetes Supply

<div style="height: 220px;">For questions related to how a product works or its function, we ask that you contact the product&apos;s manufacturer for assistance.&#xA0;For other questions related to product availability or product descriptions on our website, please contact our &#xA0;Customer Service team.Phone: <a href="tel:8779777709">(877)-977-7709</a> Email: <a href="https://www.totaldiabetessupply.com/pages/contact-us">Send us a message</a></div>

For questions related to how a product works or its function, we ask that you contact the product's manufacturer for assistance. For other questions related to product availability or product descriptions on our website, please contact our  Customer

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Frequently Asked Questions

Customer Service

How soon will I receive my order

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Do you ship outside the U.S?

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Shipping

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How can I check the status of my refund?

I ordered the wrong product, what should I do?

The product I received isn't what I ordered, what should I do?

Returns

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Why aren't my past orders showing up in my account?

Customer Account

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Do you accept insurance?

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Payments

How do I order items that require a prescription?

Which items require a prescription?

How do I submit my prescription?

Which states require a prescription for syringes?

Prescription Items

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Can I subscribe to multiple products?

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Can I pause or skip a shipment?

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How does subscription price work?

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Subscription Program

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What do strikethrough prices mean?

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Why isn't my discount code working?

Do you offer special discounts for business customers?

Discounts

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What are your customer service hours?

How do I cancel my order?

I need help with a product, who should I contact?Updated 2 months ago