Total Diabetes Supply logo
Total Diabetes Supply logo

All articles

Can I pause or skip a shipment?Updated 2 months ago

Of course you can! To pause a subscription at any time, log in to your account. From the My Account page, click Manage Subscriptions. To pause an order, simply click Cancel under Actions on any subscription product you want to pause. You can reactivate a canceled subscription at any time. You can also skip an upcoming shipment by clicking the Delivery Schedule tab. Then, select Skip for any upcoming order you would like to skip.

Was this article helpful?
Yes
No