Why isn't my discount code working?Updated 2 months ago
Most discount codes exclude a small number of products we sell because they are already listed at the lowest price available. Usually these exclusions include Dexcom, Flowflex, and "get one free" products, or products already on sale (with the red sale tag). If you are having trouble applying a discount code and have questions on its exclusions, please contact our Customer Service team.
Other reasons:
Some discounts are one-time use only. If you've already used the discount code in the past, you may not be able to apply it again.
The discount code may have expired. Check the promotion you received the discount code to see if the expiration date passed.
For all other questions, please reach out to our Customer Service team and we would be more than happy to assist.