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Total Diabetes Supply

<p>All items that require a prescription are marked with an &#x201C;RX&#x201D; icon on the product page. Please be sure to check the RX Requirements tab on the product page for details as <span id="isPasted" style="text-decoration:underline;">some RX items only require a prescription in certain states.</span> </p>

All items that require a prescription are marked with an “RX” icon on the product page. Please be sure to check the RX Requirements tab on the product page for details as some RX items only require a prescription in certain states.

Which items require a prescription?

Frequently Asked Questions

Prescription Items

How soon will I receive my order

How much does shipping cost?

How is my order shipped?

Do you ship outside the U.S?

Where is my order shipping from?

Shipping

How do I request a return or a replacement?

How can I check the status of my refund?

I ordered the wrong product, what should I do?

The product I received isn't what I ordered, what should I do?

Returns

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Do I need an account to purchase?

Why can't I log in to my account?

Why aren't my past orders showing up in my account?

Customer Account

What forms of payment do you accept?

Do you accept insurance?

When will my payment method be charged?

Payments

How do I order items that require a prescription?

How do I submit my prescription?

Which states require a prescription for syringes?

How do I set up a subscription?

Can I subscribe to multiple products?

How do I change my delivery date?

How do I change my delivery frequency?

Can I pause or skip a shipment?

How do I add products to my subscription?

How do I update my billing information?

How do I update my shipping address?

How do I cancel my subscription?

How does subscription price work?

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Subscription Program

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What do strikethrough prices mean?

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Do you offer special discounts for business customers?

Discounts

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What are your customer service hours?

How do I cancel my order?

I need help with a product, who should I contact?

Customer Service

Which items require a prescription?Updated 2 months ago